Effective Date: 26-August-2025
Business Name: Tax Help MD Inc. doing business as Tax Help MD
Websites: https://go.mytaxhelpmd.com/
Contact Email: [email protected]
Tax Help MD Inc. (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of users who visit our website, request consultations, submit forms, or communicate with our team.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information when you interact with our services:
a. Personal Information
- Name
- Email address
- Phone number
- Mailing/billing address (if applicable)
- Payment details (processed securely by third-party providers)
b. Other Information
- Appointment and scheduling details
- Case-related information you voluntarily provide (e.g., IRS debt details, filing history)
- Device, browser, and usage data through cookies
2. How We Use Your Information
We use the information you provide to:
- Schedule and confirm consultations or appointments
- Provide IRS and tax relief services
- Send case updates, reminders, and important communications
- Deliver educational resources, newsletters, and promotional content (if you opt-in)
- Improve website functionality, customer experience, and service quality
- Comply with legal or regulatory requirements
Note: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Sharing with subcontractors (e.g., customer support, SMS platforms) is permitted. SMS opt-in data and consent will never be shared or sold.
3. SMS Campaign Details
If you opt-in, we may send important updates, confirmations, and reminders via SMS.
SMS Examples:
“Hi Alex, your free consultation with Tax Help MD is confirmed for Tuesday at 3PM EST. Reply STOP to unsubscribe.”
Your SMS Rights:
1. Opt-out: Text “STOP” to unsubscribe. You will receive a confirmation message and no further SMS unless you rejoin.
2. Help: Text “HELP” for assistance or email us at "[email protected]"
3. Message & Data Rates: Standard carrier rates may apply. Message frequency may vary.
4. Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
Opt-in Message: You are successfully subscribed to Tax Help MD updates. Reply STOP to unsubscribe.
Opt-out Keywords: STOP, CANCEL, END, UNSUBSCRIBE, QUIT
Help Keywords: HELP, INFO
4. Disclosure of Information
We may share your information with:
- Trusted third-party vendors for payment processing, email/SMS delivery, hosting, or customer support
- Legal authorities when required by law
- Others, only with your explicit consent
We do not sell or rent your information to any third parties for marketing.
5. Security
We implement industry-standard security protocols to protect your information from unauthorized access, use, or disclosure. However, no system is 100% secure, and you use our services at your own risk.
6. Your Rights
You have the right to:
- Access or correct your personal data
- Request deletion of your data
- Opt-out of promotional communications
- Withdraw consent for data processing
- To make any of these requests, contact us at [email protected].
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies before engaging with them.
8. Cookies & Tracking
We use cookies and similar tracking tools to:
- Enhance your browsing experience
- Analyze website traffic
- Personalize content and ads
You may manage cookie preferences through your browser settings.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related questions or concerns, contact us:
📧 Email: [email protected]
📞 Phone: (888) 557-4020
🏢 Address: 8409 N. Military Trail, Suite 108, Palm Beach Gardens, Florida, 33410, United States